parkjili Privacy Policy

1Overview

parkjili operates the online gaming and sports betting platform available at parkjili.vu. In order to provide a functioning, secure, and compliant service to players in the Philippines, we collect and process certain personal information. This Privacy Policy describes those practices in plain terms.

We take data privacy seriously. The information we collect is limited to what is genuinely needed to operate the platform, verify identities, process transactions in Philippine Peso, and keep accounts secure. We do not sell personal data to third parties for advertising or marketing purposes.

This policy should be read alongside our Terms and Conditions, which govern the overall relationship between parkjili and its players.

2Information We Collect

The types of data we collect depend on how you interact with the platform. Below is a summary of the main categories:

Registration and Account Data

When you create a parkjili account, we collect the information you provide during registration. This typically includes your full name, date of birth, mobile number or email address, and a username and password of your choosing. This data is used to create and identify your account.

Identity Verification Data

To comply with Know Your Customer (KYC) requirements and to process withdrawals, we may request supporting identity documents. These can include a government-issued ID such as a Philippine driver's licence, passport, SSS/UMID card, or similar. Document images are stored securely and used only for verification purposes.

Payment and Transaction Data

When you make a deposit or request a withdrawal, we collect data related to that transaction. This includes the payment method used — such as GCash, Maya, or local bank transfer — transaction amounts in Philippine Peso, timestamps, and reference numbers. We do not store full payment account credentials on our servers.

Device and Technical Data

We automatically collect certain technical data when you access the platform. This includes your IP address, browser type and version, operating system, device type, and session activity logs. This data is used for security monitoring, fraud detection, and platform performance.

Behavioural and Usage Data

We collect data about how you use the platform — which games you play, how long sessions last, betting patterns, and feature interactions. This data supports responsible gaming monitoring, product improvements, and personalised platform experiences.

Data Category	Examples	Primary Purpose
Account Data	Name, date of birth, contact details	Account creation and identification
Verification Data	Government ID documents	KYC compliance and withdrawal processing
Transaction Data	Deposit/withdrawal amounts, payment method, timestamps	Payment processing and financial records
Technical Data	IP address, device type, session logs	Security, fraud prevention, platform performance
Usage Data	Games played, session duration, betting activity	Responsible gaming, product improvement

3How We Use Your Data

parkjili uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and securing your account, including OTP authentication and password reset processes.
• Payment processing: Handling deposits and withdrawals in PHP through supported local payment channels.
• Identity verification: Confirming account ownership before processing withdrawals and during periodic account reviews.
• Fraud detection and security: Monitoring account activity for signs of unauthorised access, multi-accounting, or other prohibited conduct as defined in our Terms and Conditions.
• Responsible gaming: Identifying usage patterns that may indicate a player needs support, and enabling access to self-management tools.
• Platform improvements: Analysing how players use different features to improve the gaming experience across sports betting, live casino, slots, and other sections.
• Customer support: Responding to account inquiries, disputes, and technical issues using the account history associated with your profile.
• Legal and compliance obligations: Retaining records as required for financial reporting, anti-money laundering compliance, and other applicable regulatory requirements.

4Legal Basis for Processing

parkjili processes personal data on one or more of the following grounds:

• Contractual necessity: Processing required to fulfil the account agreement — for example, processing your deposits and withdrawals, verifying your identity before a withdrawal is released, and maintaining your account balance records.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and responsible gaming monitoring, where these interests are balanced against your privacy rights.
• Legal obligation: Processing required to comply with applicable laws, including financial record-keeping and anti-money laundering requirements.
• Consent: Where you have provided explicit consent for a specific processing activity, such as receiving promotional communications. You may withdraw consent at any time by contacting support.

5Data Sharing

parkjili does not sell your personal data. We share data only in the following limited circumstances:

Payment Processors

When you make a deposit or withdrawal, transaction data is shared with the relevant payment provider — such as a local bank, GCash, or Maya — to the extent necessary to complete that transaction. These providers operate under their own privacy terms and are not authorised to use your data for any other purpose.

Identity Verification Partners

Where third-party KYC or document verification services are used to confirm identity, the minimum required data is shared with those partners. Verification partners are contractually bound to handle data securely and use it only for identity confirmation.

Technology and Infrastructure Providers

parkjili uses third-party hosting, cloud infrastructure, and analytics services to operate the platform. These providers process data on our behalf and are subject to data processing agreements that restrict how they may use or retain information.

Legal and Regulatory Disclosures

We may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities when required to do so by law or in response to a lawful request. We will disclose only what is required and will inform the affected account holder where permitted to do so.

6Cookies and Tracking

The parkjili website uses cookies and similar tracking technologies to support platform functionality and improve the user experience. Here is a general overview of how cookies are used:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in, security tokens, and load-balancing cookies. These cannot be disabled without affecting core platform functionality.
• Functional cookies: Store your preferences, such as language settings and display options, so you do not have to re-enter them each time you visit.
• Analytics cookies: Collect anonymised data about how players navigate and use the platform. This data is used in aggregate form to identify usability improvements and monitor platform performance.
• Security cookies: Used to detect suspicious access patterns and protect accounts from automated attacks.

Most browsers allow you to manage cookie preferences through their settings. Disabling essential cookies may affect your ability to log in or use key platform features. Disabling analytics cookies will not affect your ability to play or transact.

7Data Security

Protecting your personal data is a priority for parkjili. We implement technical and organisational security measures appropriate to the nature of the data we hold. These include:

• SSL encryption: All data transmitted between your device and parkjili servers is encrypted using SSL/TLS. Look for the padlock indicator in your browser address bar when accessing the platform.
• OTP authentication: Sensitive account actions — including login from unrecognised devices and withdrawal requests — are protected by one-time password verification sent to your registered mobile number.
• Access controls: Internal access to personal data is restricted to authorised personnel who require it for their specific role. Access is logged and reviewed regularly.
• Secure storage: Account data, verification documents, and transaction records are stored on secured servers with access controls and regular security assessments.

While we work hard to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account safe — use a strong, unique password, do not share your login credentials, and contact support immediately if you suspect your account has been accessed without your authorisation.

8Data Retention

parkjili retains personal data for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. In general terms:

• Account data is retained for the duration of your account and for a period after closure as required for legal and compliance purposes.
• Transaction records are retained in accordance with financial record-keeping requirements, typically for a minimum of five years from the date of the transaction.
• Identity verification documents are retained for the period required to satisfy KYC obligations and are securely deleted thereafter.
• Session and technical logs are retained for a shorter period based on operational and security needs, typically between three and twelve months.

When data is no longer required and the retention period has elapsed, it is securely deleted or anonymised so that it can no longer be linked to your identity.

9Your Rights

As a parkjili player, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team using the details in Section 12.

• Right to access: You may request a summary of the personal data parkjili holds about you.
• Right to correction: If any data we hold is inaccurate or outdated, you may request that it be corrected. For account details, you can also update information directly through your account settings.
• Right to deletion: You may request deletion of your personal data. This right is subject to legal retention obligations — data required for compliance purposes cannot be deleted on request.
• Right to restrict processing: In certain circumstances, you may request that we limit the use of your data while a query or complaint is being resolved.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

We will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request to ensure that data is not disclosed to an unauthorised party.

10Children's Privacy

parkjili is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you believe that a minor has created an account or provided personal data on the platform, please contact our support team immediately. Accounts identified as belonging to underage users will be closed and any associated data will be deleted.

11Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, the updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Continued use of the parkjili platform after a revised policy is posted constitutes your acknowledgement of the updated terms. If you disagree with any change, you may close your account by contacting support.

12Contact Us

If you have questions about this Privacy Policy, want to exercise a data right, or wish to report a privacy concern, you can reach the parkjili team through the contact details below. For general platform questions, the FAQ section may also be helpful.

Privacy and data inquiries: [email protected]

We aim to acknowledge all privacy-related inquiries promptly and resolve them within a reasonable timeframe.